Our customers are extremely important to us, and as such, we endeavour to maintain your trust by handling your personal information with respect and by putting you in control.
We have tried to put this in an easy to understand format, but if you have any queries, please do not hesitate to contact us.
We want you to know what data we collect and how we use it.
How We Collect and Use Your Information:
We will never share or sell your data to any third parties, other than those specified in this policy.
How We Look After Your Information:
We follow industry best practice to ensure that your personal information is not inappropriately lost, misused accessed, disclosed, altered or destroyed.
When We May Disclose Your Information:
We may disclose your personal information if required to do so by law or legal proceedings to such third-parties as credit agencies and to other people in relation to enquiries concerning the prevention and detection of fraud or crime or the apprehension or prosecution of offenders, .
It is your responsibility to maintain the confidentiality of your password and account details. Ethel & Po shall not be liable to any person for any loss or damage, which may arise as a failure to do so.
What Your Rights Are:
At any point, you have the right to;
- object to our processing of your data
- request that your information be erased and restricted from further use
- request a copy of the information we hold on you
- correct, amend or update information you have given us
Please note that while any changes made will be reflected in active user databases within a reasonable amount of time, we may retain all information you submit for backups, archiving, prevention of fraud & abuse, analytics or satisfaction of legal obligations.
We reserve the right to modify, alter or otherwise update this policy at any time. Users are encouraged to review this policy from time to time. Any changes will be highlighted for at least 3 months following the update.
How To Opt-Out:
If you have actively subscribed to be updated on our offers, news and information, you can opt-out at any point by following the unsubscribe instructions in any of our marketing emails or contact us directly and we will remove you from our database.
What are cookies?
If you are not familiar with cookies, how to control them or how to delete them, we recommend you visit http://www.aboutcookies.org/ for further information.
Why do we use them?
- Identifying which country you have come to our site from so we can present you with the correct content
- Remembering who you are when you log in to our website.
- Remembering which products you have added to your shopping bag/basket.
- User preferences and favourites
- Web site traffic, sales, performance and website issues analysis
- Product recommendations
- Retargeting advertising (adverts for our products that appear on other websites once you have visited ours)
Please note, cookies placed on your system from visits to external links or partner websites (before, after or while visiting Ethelandpo.com) are not the responsibility of Ethel & Po.
How can I delete or disable them?
To delete or disable cookies, go into you web browsers settings/preference and change the settings to reflect this and also opt-out of location tracking and push notifications on your device. Each browser has different settings to manage these and you may need to read through your browsers Help section. More information can be found at http://www.aboutcookies.org/